Terms of Use - Personal Data

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Terms of Use

By accessing and visiting the arkesis.com.gr website, you agree that your use of the information provided here is subject to the following terms and conditions.

Use of the Website

The website and its content are protected by copyright (all rights reserved). You may download or print the relevant web pages or parts of the website for your personal use, provided that you do not remove any copyright notices or other proprietary notices contained therein. Downloading or copying content in any form-whether using software, other means, or information contained on the website-does not grant or transfer to you any rights regarding the material you download or copy. You may not reproduce (in whole or in part), transmit (electronically or otherwise), modify, and/or use the website and its content for any public or commercial purpose, nor may you create or contribute to the creation of hyperlinks to the website without prior express written authorization.

No warranty, express or implied, is given regarding the reliability of the information provided

Although we periodically make every reasonable effort to verify the content of the information provided and/or contained on the website from sources that we, in our sole discretion, consider reliable, we do not assume, nor do we provide any warranty, whether express or implied, that the information and opinions in the content provided and/or contained on the website are accurate, reliable, and/or complete. All information and opinions contained on the website are provided solely for personal use and for informational purposes only and do not constitute findings on which you should rely, nor should you rely on them for liability purposes. Furthermore, any and all information and/or opinions contained or expressed on the website are subject to change at any time without notice.

No Warranty

Any and all information and/or opinions contained and/or expressed on the website are provided without warranty of any kind or nature, without limitation, whether express or implied.

Limitation of Liability

We accept no liability of any kind or nature, without limitation, whether express or implied, even in the event of negligence, in connection with any or all actions and/or omissions arising directly or indirectly from accessing the website, and/or its use, the opinions expressed therein, and/or its links to other websites, as the case may be. Similarly, we assume no liability for damages, whether total or partial, under any circumstances, without exception, for which a claim for damages is filed, whether such damages are direct, indirect, consequential, or punitive, or any other type of damage arising out of or resulting from any alleged loss or damage, of any kind and nature, suffered or caused as a result of accessing, use, review, exploration, or linking of the website to other websites, as applicable.

Linked Websites

If you use any links contained on the website, you may be directed away from the website. We have not verified any websites linked to this website and therefore do not assume or accept any risk of loss and/or liability of any kind or nature, without limitation, whether express or implied, regarding the content of such websites, their products and/or services, if any, or any other item offered directly or indirectly by such websites, as the case may be, and any purchases made on them and/or their use are made solely at your own risk.

Privacy Policy

This Privacy Policy (“Policy”) sets forth the basis on which we may collect, use, disclose, or otherwise process personal data in connection with newsletters, promotional materials, and other marketing information sent to individuals (“Subscribers” or “you”).

1. Who is responsible for processing your personal data?

Company Name: “ARKESIS Mental Health Center”

2. What types of personal data or other information do we collect?

Contact information: When you consent to receive our newsletters and/or promotional materials, you provide us with your first name, last name, and email address.
Location data and electronic data: When we identify, track, and analyze your use of or interest in our newsletters or promotional content, we or our service provider may use certain information (such as your location, IP address, usage data, and browser data). Generally, we do not link IP addresses to other data held by third parties. We do not link, nor do we attempt to link, an IP address to the identity of a user of a specific device. When we send you an email, we may use single-pixel GIFs, also known as web beacons. Web beacons allow us to collect information about the time and date you open the email, your IP address, or your browser data.

3. Why do we collect and use your personal data?

Marketing purposes: We collect the aforementioned contact information to send you our newsletters and promotional materials.
Analytics Purposes: At times, we or our service provider may collect the aforementioned location data and electronic data in order to gather feedback on our newsletters and promotional materials (e.g., number of views or clicks, etc.) and/or to enhance our ability to provide you with personalized marketing content. We use data from web beacons to generate reports on how the email campaign is performing and the actions you have taken.

4. What is the legal basis for the use of your Personal Data?

Consent: To process your personal data as described above, we rely on your consent. You may withdraw your consent at any time by contacting us using the contact information provided at the beginning of this Privacy Statement.
Legal Obligation: We may use your personal data if we believe that accessing, using, retaining, or disclosing this information is reasonably necessary to: comply with any applicable law, regulation, legal process, enforceable government request, or investigation of potential violations, and/or to detect, prevent, or otherwise address fraud, security, or other technical issues.

5. How do we share your data with third parties?

We may share your personal data with:
Service providers: We may share your personal data with third parties that perform specific services on our behalf. These services may include email distribution, other related customer service functions, marketing support services, and analytics services. All service providers enter into a contract with us that protects your personal data. Our service providers may have access to personal data necessary to perform their functions and are not permitted to share or use this information for any other purposes.
Government Authorities: When we believe that disclosure is appropriate in connection with efforts to investigate, prevention, or taking other measures regarding illegal activity, suspected fraud, or other wrongdoing, we may share your personal data with the relevant public authorities.

6. What are your rights regarding your Personal Data?

You have the following rights regarding the use of your personal data:

  • Right of Access: You may ask us whether or not we are processing your personal data. You may also access your personal data.
  • Right to rectification: You may review and correct any inaccurate personal data. You may also request that any incomplete personal data be supplemented.
  • Right to erasure (“right to be forgotten”): You may ask us to delete your personal data that is no longer necessary in relation to the purposes for which it was collected or in cases where you have withdrawn your consent.
  • Right to Withdraw Your Consent: You may withdraw your consent at any time. Withdrawal of consent will not affect the lawfulness of processing based on consent prior to its withdrawal.
  • Right to restrict processing: You may ask us to restrict the use of your personal data if such use is unlawful or if you believe that we no longer need your personal data for the purposes mentioned above.
  • Right to data portability: You have the right to receive your personal data, which you have provided to us, in a structured, commonly used, and machine-readable format, and you may request that we transmit this data to another data controller without hindrance from us.
  • Right to Object: You have the right to object, for any legitimate reason, at any time, to the processing of your personal data.
  • How can I exercise my rights? To exercise your rights as described above, you may contact us through any of our contact methods (see our contact information above).

7. How long do we retain your personal data?

Your contact information is stored electronically for several years for the purpose of sending newsletters and/or promotional material.
Your location and electronic data are stored for several years for statistical purposes.

8. What security measures have we implemented to protect your personal data?

In accordance with European data protection laws, we and our service providers have taken all appropriate and reasonable security measures (including physical, electronic, and procedural measures) to protect your personal data from unauthorized access, misuse, or disclosure.

9. How do we handle international data transfers?

We may transfer and process your personal data globally to locations where our data processing operations, activities, or tasks are located.
Currently, the servers where personal data is stored are primarily located in the United States. This means that your personal data may be transferred to or processed in the United States. Any transfer of your personal data by us to third countries (including the United States) will only take place to countries that have data protection laws and provide an adequate level of protection in accordance with the EU Data Protection Act. To the extent that international data transfers take place, we will seek and obtain assurances that all information we may transfer is adequately protected in accordance with this Privacy Statement and the requirements of applicable privacy laws (including EU law when data subjects are EU residents).

10. How do we use cookies and other tracking technologies?

Cookies are small data files placed on your computer or mobile device when you visit a website. Cookies are widely used by online service providers to (for example) make their websites or services function or operate more efficiently, as well as to provide reporting information.
Our email service providers may use cookies that allow them to track and target our subscribers’ interests; we refer to these as “performance” or “functionality” cookies. These cookies and similar tracking technologies are primarily used to track our subscribers for statistical purposes.
Our email service providers may use other, similar technologies from time to time, such as web beacons, pixels (or “clear GIFs”), and other tracking technologies. These are tiny graphic files containing a unique identifier that allows our providers to recognize when someone, in the case of web beacons, has opened an email sent to them.
Our email service providers may automatically place single-pixel GIFs, also known as web beacons, in all emails sent to you. These are small image files that contain unique identifiers that allow them to recognize when you have opened an email or clicked on certain links. These technologies record your email address, IP address, and the date and time associated with each time you open or click on a campaign. We use this data to generate reports for our subscribers regarding how an email campaign is performing and the actions you have taken.

11. Where can I file a complaint about how you handle my personal data?

You have the right to file any complaints regarding how we process your personal data with:
Hellenic Data Protection Authority (HDPA)
Mailing address: 1-3 Kifissias Ave., 115 23 Athens
Tel.: +30 210 6475600
Fax: +30 210 6475628
E-mail: [email protected]